Gettin' my angry icon on...

Complaint:

I had an image pulled this evening because of its icon.  I believe it was in compliance with thumbnail policy since no nudity was visible.  The moderator said it was because the nudity was merely blurred, when it was actually completely obscured.  Perhaps the confusion was because I had a soft edge to the obscuration and it was a similar color the image background.  See the original thumbnail here:

http://www.twosidesimaging.com/images/YABP37_thumb.jpg

Now, it's your site, and you have the right to whatever policies you want (to the limit of the artists' patience), so I'm not telling you not to have your policy.  I'm just pointing out that I believe I was in compliance with the thumbnail policy.

In response, however, I used the Edit feature to upload a new icon, and I was even able to see that icon briefly on my artist page, so I know it got up there correctly.  The new icon is a different cropping that shows no nudity.  I sent a message that I had done so.

Five hours later, the image is still blocked.  You could block it w/in 20 minutes, but I'm supposed to allow 24 hours for you to unblock it?  If it were a matter of me sticking to my position and asking for further review, that's one thing, but since I complied with the request, I would have expected it to be resolved in a more timely manner.

In the meantime, my regular viewers are being presented with "This image is under review."  Chances are, they won't go back after it has been cleared up, and many of them may never see it.  This may seem minor, but the whole point of posting the image is for it to be seen.

Suggestion:

So, instead of pulling the image because of perceived thumbnail violation, why can't you just replace it with the "Content Advisory" thumbnail until the matter is resolved?  That way the image itself can continue to be viewed while the thumbnail manner is sorted out.

I confess I didn't read the entire 12 screens of the thread, so perhaps this has already been suggested.  In that case, consider this a vehement "ME TOO!!"

I know you're running a business, but over the years, your policies have been growing increasingly heavy-handed.  While I'm not threatening to leave, these policies have made me prepare alternate galleries elsewhere, and that also makes me shop elsewhere.  Sooner or later, this hits your bottom line.

Dan among Den