jartz opened this issue on Apr 25, 2007 · 94 posts
Giolon posted Fri, 27 April 2007 at 1:29 PM
Quote - I personally am very unhappy with Daz's customer support. Here at RR, I get personal emails adressing my problems and a fix. I purchased Lorelei for V4 at Daz and the texture has visible seams on the inside of her legs, under arms and hands. I emailed them, and I get a generic "Please reset your downloads and clear your cache". Reseting my downloads without the merchant fixing the problem is useless. This render was in firefly. I can fix it in Photoshop, but at $14. on sale this is ridiculous.
Drifterlee, I may be mistaken, but I seem to recall that DAZ has a 30 day money back guarantee. I've normally had a helpful response from their customer service, but it sounds like the operator who handled your e-mail was confused. I'd suggest trying again, perhaps even calling during business hours if they still have that option, and if they have nothing to say about the quality of the textures, try asking for a refund.
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