kalon opened this issue on Apr 29, 2007 · 131 posts
kobaltkween posted Wed, 02 May 2007 at 7:54 AM
Anton - i can see your point, but as i've said many times in many different places, a merchant or even just advertiser should be glad when people care enough to say why they're not going to buy or don't want a product. usually finding that out costs five to seven figures. then it's up to them. but i find that without feedback, merchants and advertisers guess entirely wrong about what they've done wrong. here it's been pretty consistent: people don't like the pricing scheme. now when i looked it was explicitly not what people are saying. you could either get all figures for a monthly fee or get one figure permanently for a fairly small fee. and the per figure price is only a little higher than the WW per figure price. so if no one said anything, if i were the merchant, i'd assume low sales came from feature set or functionality, not a price scheme that's comparable to the popular WW. and the base price is free. i mean, UTC, d|s, etc. all suggest that the pricing scheme wouldn't be a problem.
but here's where the feedback is really helpful. unlike all those apps, no one feels the base does enough. WW base includes a huge number of figures. UTC first took care of the most popular conversion (and unfortunately, didn't go to any non-unimesh figures after that). and many use plain old d|s without any plugins. and that doesn't even get into the pure advertizing issue of people looking at those pricing schemes and thinking they're combined and not separate. so there's two problems that are _marketing _ fixes and don't require an ounce of new code. now the merchant can choose not to change anything. but people have said why.
critical feedback can be helpful in just about anything someone does. if they choose not to use it to their benefit, then that's their loss. the poser community is blessed in the sense that 90% of the time if something has a big push and people don't like it, tons of people will say exactly why and in detail. now that doesn't account for the reasoning people aren't aware they're doing, but it's a start and it's free. marketing research is pretty expensive.
what do people want? what do people want when they complain that poser crashes, or say they can't afford the new version of poser so please don't cut out ppp users? they want to change the market so they have products they want to pay for. you shouldn't cut people down for providing information to help them become poorer and merchants richer. :m_wink: