She is a sweetheart, and that light set is utterly brilliant (please pardon the pun). I used it for part of a promo recently, too. There are matters of positioning the figure to take best advantage of the lights, but I can assure you the render settings are a big issue and probably the primary one at work here. I honestly can't imagine using anything less than the 'final' settings for promos because it allows for the most detail, and I'm a detail junkie. Things like the way light shimmers on skin, or the details of a face, get muddied at lower settings -- you end up losing almost all of the benefit that many of the light sets listed provide. Give it a shot at a higher setting, seriously. grin I think you'll really like the results.

-D
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It's all fun and games until someone loses an eye texture.