dstephany opened this issue on May 22, 2007 ยท 8 posts
dstephany posted Tue, 22 May 2007 at 6:04 PM
Ok...I'm posting this just in case anyone else ever has this problem. Maybe this will help. Basically it seems that its being caused by something in the preferences folder and possibly the other runtimes I was using from versions 4 and 5 and links to content there etc. etc.
Here is a cut and paste from tech support I got today. Again, I'm no expert in this so if your having a similar problem and your reading this I suggest you contact e-frontier directly rather then me but this may serve as a starting point. Good luck!!!
I'm not suggesting that yet (though it may help). I would first suggest
deleting your Poser preferences and see if that resolves the issue.
When Poser has been running successfully for a while, but then starts
behaving badly, often it's because the preference files have become
corrupted.
This is especially likely if Poser has crashed or been forced to quit,
as then the preference files aren't closed properly. Corrupt
preferences can lead to all kinds of misbehavior on Poser's part including
frequent crashes. This is annoying but easily fixed- in short, you navigate
into the prefs folder inside the Poser Runtime and delete the preference
files found within; the process is described and illustrated in our
Knowledge Base, here:
[http://www.e-frontier.com/article/articleview/1761/1/595/
Sincerely,
Teyon Alexander
Technical Support](http://www.e-frontier.com/article/articleview/1761/1/595/)