My answers:

Thanks for the suggestions, good ideas for 3.5
In detail:

1)  If you have to dot this and that, why do you have to draw lines around the same areas.  It would seem to me that the drawing part would be better than dotting this and that.  It seems very repititious to me (of course, I'm not a programmer either).

Answer: the dots are to align TempMan (the 3D head) w. your photo. This is an effective and patented way to set up step 2 - the curves.

2. The interface is not intutive:  hovering the mouse pointer over an icon should tell you what it is for.  Simple to remedy.

Answer: agreed - will do.

3. User manuals should never be written by the programmer.  Too technical.  I've written many user manuals for proprietary company programs after just using them.  The instructions/user manual is vague and terrible.

Answer: we did rewrite/improve the manual in SR1. Still needs more work for 3.5.

4)  A good tutorial, and not one from someone who has only used it for a couple of days.  The tutorial included was okay, but skipped many steps.  No offense to the person who posted it, but in all honesty it lacked the professionalism for a tutorial for a program that is seriously dysfunctional.

Answer: yes and no. I just loved the freshness and style of the user (gojugirl). It is irresistable.

5)  Separate user's manual for the Pro and DAZ Studio versoins of the program.  Laziness includes both programs together only to confuse everyone.  While on the topic, put the export Poser figure (David, Vicky 4, etc.) at the beginning, then move on to FaceShop Pro instructions.

Answer: Laziness? No, but you have a point. We are thinking of issuing separate flavors (FS for Poser, Fs for Studio, Fs for 3DS Max, FS for Photoshop, etc.)

I hope this helps. Before you totally cream the program, pls. give us some credit - we work very hard every day to improve and make it a really compelling product. And yes, it has great promises - no argument there.
Laslo