Attached Link: http://www.daz3d.com/i.x/contact/contact_form/-/?

Hi,

Did you send DAZ an email or did you use the contact form?

You have to use the contact form to get help.  :o)

Quote - Despite all shouting, a bad product remains a bad product.
And a company, it not considers necessary 7 e-mails with a cancellation to answer is criminal.