Quote - The eyes still have a very matte look to them, where they should be glossy or shiny.

Matte!!!  That's the term I was looking for. Thank you!  I swear I'm so forgetful that sometimes the most simple words will elude me.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi