I'm sorry you saw it as rude, being rude to you was not my intention.
I was trying to give you some feedback on how you come across to others, and why it appears that people are misunderstanding you so much. 
Getting feedback about how one comes across, yes, that can be a hard and harsh thing to hear. 
Actually I feel bad that you're having difficulties, and can't seem to recognize your own contribution to it. Usually it's our own behavior, emotions and outlook that we have most control over, and tends to be the biggest cause of getting uposet over relatively small things. Much more then over DAZ or people in here etc...

Yes, one or two instances of DAZ not giving a stellar customer service IS a relatively small thing. You can see from people's reactions that DAS lacking in customer support doesn't appear to be a chronic condition, but more of  an isolated incident. Guess what, even the best customer service is not at it's best performance at all times. Yours appears to be an unfortunate incidet whigh will eventually be ironed out.  
I'm more worried about your apprent over-reaction over it, then whether DAZ will do whatever they can to iron out the incident. 
Reacting this strongly over something relatively minor, I'm envisioning you eventually giving yourself a heart atack... or some other ailment related to exessive stress.

I have no doubt that you see it as a major issue, and now it seems that you're getting even more that noone else sees it as a big problem.

If you needed emotional support, you would have much more succes posting and saying you're feeling neglected by DAZ (which I believe you do, or did feel neglected by them) rather then ranting against them. What I'm talking about has very little to do with DAZ, and everything about how you're dealing with your own feelings.
I know all this is hard to hear... but maybe you get a little something out of it.
Best of luck to you ...  and I mean it, not in some rude sarcastic manner. I really mean it.

Hi, my namez: "NO, Bad Kitteh, NO!"  Whaz yurs?
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