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But even a dynamic figure would show up in the window.  It just wouldn't do anything.  I guess that's what puzzles me.  

And why would all of the other items have appeared normally in the first place and conformed perfectly well and then later not appear?

Mike

I don't know. Wait for her to contact you and ask her if she knows what the problem is.

You might try reinstalling the package and maybe resetting Poser to factory specs to see if that helps.

EDIT:  It sounds like you can't use this in Poser 4. I saw this in the MP ad:

Quote - Notes for customer: Figures must be rendered to see real texture map effects. Preview screen may not show all complex definitions of the Map nodes. Firefly renderer is advised with ray tracing function to have best rendering results and uncheck Use External Binary Morph Target option in the Poser Preferences menu to solve possible saving problems because of the Poser 7.0 bug. Figures are tested with Poser 7 in PC environment. Poser 5 may not have all features supported by this figure like auto morphing.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi