I think that is an RDNA product.  You will have better success in getting your problem fixed if you post over at their forum in their Product Support Forum

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi