Okay, you make some good points all of you. I won't pretend I'm an expert just like you and I accept that, but I remember a time not to long ago when offices had monster piles of paperwork to process. Tickets had to be filled out by hand and records were log entries in thick books. Not that long ago.

I'm simply saying the software is going to make things easier to get excellent results. That's what computers have been doing for a while now. If you don't think you'll ever be replaced, well ask the people who used to staff all those offices if they were. They survived and learned how to adapt as things changed for the better. Believe me. Nobody liked doing all that stuff manually. You guys are narrow minded. I'm gone. See ya,