FutureFantasyDesign opened this issue on Aug 14, 2007 ยท 57 posts
ShareCG posted Sun, 26 August 2007 at 1:25 AM
Hi All,
I haven't had a chance to read through all the new posts, but before I do (and before I forget), I just wanted to clear something up: when you sign up with ShareCG, you're just signed up. You don't get an e-mail from us to confirm that fact (although, maybe we should, since it's unfortunately the web norm and therefore the expectation). Our goal was to make the process as user friendly and un-annoying as possible.
As for hosting issues... we're still scratching our heads about it. Everyone, and I mean everyone, should be able to access our site; one of our engineers is vacationing in Hawaii with a crappy connection and it's running blazing fast over there.
Here's one thing you should know, though: while you are downloading a file, we have found that freezes up the site for you, and that won't go away until (1) the file finishes downloading (which should be ultra fast, we serve most people up to 2mbps if their connection can handle it) or (2) you cancel the download. That's the price we pay for ultra high-speed downloads.
Thanks again for bringing up your concerns here. Always feel free to contact me directly, as many of you have, and even if I'm a bit slow to respond, I do read EVERY single e-mail and take them into consideration. We're working hard to build our site out from the shell it was when it began 6 months ago into something real, lasting, and useful for our users (you guys).
Best,
Jacob
jacob at sharecg dot com
909-753-8887 (I'm on PST)