I realise that everyone needs time off and understand totally that the weekend has always been considered the best time, for 'time off'! 

However I also think that if you are willing to take my money 24 hours of the day then Customer Service should also be provided 24 hours of the day, after all it may be 7pm here in England and 1pm where you are, 2pm in New York and 8am somewhere else in the world, which ultimately means Customer service is needed 24 hours a day in all time zones, unless you wish to limit buying times to 'your' 'daytime' alone!

Since this query/request for help was made yesterday afternoon 1.39pm, over 24 hours ago 'your time', I feel very aggrieved that it has not yet even received a simple courtesy reply!! In the meantime, MY Hard Earned cash is floating around in your system, earning Renderosity more cash, it will continue to earn Renderosity more cash in interest till I have completely spent it, but it would be nice to know that I could SPEND it at anytime which of course I cannot till you allocate the GC to me!!!  

Once again I reiterate: Please get the programers to make it possible to buy ourselves Gift Certificates as we could on the 'old' 'unupgraded' system!!!