Quote - Just wanted to let you know that changing the extension back to .zip from .ewf files did not work for me.  I tried that first and ended up having to redownload the files.

I too tried changing the file extension on the downloaded file. But I think I got an error when trying to open it saying something about "not a valid archive" or something like that.  I even tried .rar extension, lol

My firewall subscription runs out in the spring next year. I'm keeping my eyes open for a new firewall. I know I won't go with McCaffey or Norton's though.

I also find that the customer service has declined for CA Antivirus too.  When I installed the new version this last spring the interface was completely foreign to me because the last install I had done was under "e-Trust Antivirus".  I sent them an email with a list of problems that I was having and a list of everything that I had tried to do to remedy the situation.  One of the problems being having to add almost every single website I visit to my privacy area of my firewall to be able to actually see images and open menus. They sent me back and email parroting everything I had already tried.  I wrote them back and told them that I had already tried all of that, but I never heard back from them. I wrote them 2 other times since and never got a reply to those mailings either.

Now their updates are changing my settings and causing more problems.  The otherday I had problems downloading an .exe file from someplace and got that .ewf extension. This time I knew the problem and went right to my firewall and saw that .exe was now blocked too!

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi