[Quote] I've been using the firewall since it was in beta stage and called "Innoculate_T"  It was really good then and even when it was known as "e-Trust Antivirus". But since it's been changed to "CA Antivirus" while I stil like the virus protection it offers, I am tired of them messing up things like they have been doing.  I find that almost every site I go to I have problems with unless I add the site to my firewall privacy area and give it privileges. [/Quote]

I remember those days, the Inoculate was free too and you could have it and updates for life... I would really like to know what happened to my lifetime subsciption as well...

[Quote] So far as this site goes, if you enjoy art, stick around.  This community caters to the art and 3D graphics area and has a wonderful gallery.[/Quote]

I will check it sometime... My complaint was the fact that I could not read any of the posts w/o signing in...

[Quote] I also find that the customer service has declined for CA Antivirus too.  When I installed the new version this last spring the interface was completely foreign to me because the last install I had done was under "e-Trust Antivirus".  I sent them an email with a list of problems that I was having and a list of everything that I had tried to do to remedy the situation.  One of the problems being having to add almost every single website I visit to my privacy area of my firewall to be able to actually see images and open menus. They sent me back and email parroting everything I had already tried.  I wrote them back and told them that I had already tried all of that, but I never heard back from them. I wrote them 2 other times since and never got a reply to those mailings either.

Now their updates are changing my settings and causing more problems.  The otherday I had problems downloading an .exe file from someplace and got that .ewf extension. This time I knew the problem and went right to my firewall and saw that .exe was now blocked too![/Quote]

This has happened to me as well even as much as telling them trhat I found a work around and tried to tell them but because the help desk service is crappy at best and they have  there own agenda I am sure they tried to get that forum to drop that particular answer...

[Quote]- "Just wanted to let you know that changing the extension back to .zip from .ewf files did not work for me.  I tried that first and ended up having to redownload the files."[/Quote]

For this to work you must know what the extension for the download is...

What I said was e.g. (This means "FOR EXAMPLE")  change MYFILE.efw into MYFILE.exe or MYFILE.zip or whatever the real extension is supposed to be and the file WILL work.... It could be a .jar, .tar, .pkzip, .exe, .pdf or whatever but if you don't replace the .ewf with the CORRECT extension it will NEVER work.... You MUST know the CORRECT extension... Most web sites are nice this way in that they will tell you the filename and it's extension for this very reason....

Now imagine having (10)ten computers and having to deal with this on every single one of them and the fact that they update and change things and settings that I have already set up.... Never mind my customers out there that I have to deal with on a daily basis with these same stupid issues...

I could go on but I'd rather see yourt responses so I can help you fix this issue....