still wating on an answer to this:

*Upload limit: '3' per 24 hrs, per provider
Approvals: '1' per 24 hrs, per provider

you can upload 3 but only 1 gets approved. whats the point of this illogical setup? you are creating a backlog for yourselves straight off and creating more work per day per provider.

can you explain the logic behind this decision?*
*(since it can't be to prevent a backlog... the system you are describling would inherently create a backlog!)