Quote - lol, nope, PC, and while I'm thinking about it, this is the only file that's doing it, still no word from anyone at DAZ, looks like that's $15 shot down

It's Sunday. You won't hear anything from them until during the week. It takes them a few days to respond usually.  You can also call them. They have a toll free number in the USA.

Also, if it's just one file it sounds like it's corrupt. If that is the case they will fix the file and you can redownload it. You aren't out the money.  If they can't fix the file then they will refund you.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi