clsteve opened this issue on Nov 15, 2007 ยท 354 posts
grichter posted Fri, 16 November 2007 at 7:33 AM
This is scary. I have been involved and invested heavily in a software solution called Webcatalog by Pacific Coast Software. I was even an early beta tester goting back to version 1.6 of this software in the middle 90's. This company was purchased by SM a few years back and SM basically killed it off. No support. No updates, can't get any communications from SM about what they are going to do with the product. A few times they have announced they have assigned a team to this product and then they go silent again and nothing ever happens. They have a history of buying a company for a target technology and leaving the existing products to go stagnet and let them slowly die off. Granted this product I am speaking of, was moved in house or inside of SM's operation. If EF stays put and a seperate operating enity then fine. If they move it in house, then I will get real nervous. SM's customer service is the worst of any software comapny I have ever dealt with.
Gary
"Those who lose themselves in a passion lose less than those who lose their passion"