Yep, they fixed it---didn't change a thing either----the site owners are quite fast---reminds me of when I was in  the service--had Job Control keep on calling me up as to what the status was and I was tempted to save-leave me the ------heck alone so I can fix the ----problem

(In the Air Force Job Control takes in problems from the user, monitors the progress of the repair/ordering of parts/part status/ etc and updates the Commander of what's happening).  Got to the point that some folks would order a $.05 resistor just to shut them up so they could fix the thing in piece.