yep, have done all of that, have been on the phone every day... the site just wont load they claim its cuz the servers go down at this time everyday... yet no answers as to why my code is saying it was already activated by another user. 

I've made some awesome renders, I am a bryce user so this is semi familiar, but.. they all have watermarks on them, that is what frustrates me the most, I paid for my product, but I cant use it to its fullest potential, and they wont do anything for me at all. :( just ranting, Im hoping it will get fixed eventually, but geeez.. this is beyond aggravating