I did a few times before the site got changed and still nothing and your right he normally is very helpfull, he's helped in the past that's why I love using his stuff and I adore this program cause it saved my runtime.. it was a mess before he came up with it. I was thrilled that I was able to get it and I used it ever since it came out but now I'm having these problems and I don't know how to fix them. 

I just wish I could fix this without having to uninstall it and be with out any room for anything. My list would be so long it would take an hour to find just one figure, know what I mean?