Mason opened this issue on Jun 06, 2001 ยท 23 posts
sparrowheart posted Thu, 07 June 2001 at 3:07 AM
I can appreciate your frustration, Mason. When I first browsed the BBay site, I saw a lot of things I wanted, but did not want to go through what I regarded as a "hassle." Finally, one day I saw something that I had to get, and decided to bite the bullet and see just how bad it could possibly be. (I opted to go through PayPal at that point.) I have never been more pleasantly surprised in my life. I had my items within one hour -- and that has been the rule ever since. I have never waited longer, and I order things at extremely odd hours (since I am in Europe). I wonder sometimes if Sherry even sleeps. At one point, when my email account inexplicably went down, and Sherry could not reach me, she telephoned my home to see if there was an alternate email address she could use for order fulfillment. And she also turned out to be about the kindest, most considerate person I have ever had the pleasure to do business with. The same goes for Bill Bay. Now I am verified with BBay, and get my orders fulfilled automatically, just like here at Renderosity. The difference is -- BBAY HAS QUALITY CONTROL. I have never ever gotten anything from them that I had the slightest quibble with. They stand behind their products, and in my opionion are the finest vendor any 3D artist could wish for. Give them a try, Mason. I don't think you will regret it. :-) P.S. My real problem is Vista Internet Productions...who offer outstanding models, but refuse to deliver products via any other method than the postal service. Since I am in Europe, and would have to pay large shipping charges PLUS customs charges...I have had to pass up many, many items that I really want to buy!!