Fran...I took the liberty of deleting your image as it contained your name and serial number and as this is an open forum this is a bad place for that.
Re: non starting...well I got the update and no problems here so I would recommend trying the above mentioned steps by Bryster and electroglyph.. ...

 

Once in a while I look around,
I see a sound
and try to write it down
Sometimes they come out very soft
Tinkling light sound
The Sun comes up again