Quote - Ahhh ok, she has psp7 so I bet that is the problem.  Thanks for replying :)

She can go to this link and get a patch to update the version to 7.04. That version does handle transparent alpha channels. It's the version that I use most often.

http://www.softwarepatch.com/graphics/paintshop-7.html

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi