Well, it ain't like I'm gonna take anyone off into a dark corner and slap them around a little.  I don't do that so much these days. :)

First thing, we'd have to establish if someone was making a genuine mistake somewhere along the line, or if that's how they thought the ratings worked, or if they really were trying to upset people by giving them low ratings.  You have to admit, that's extremely difficult to determine. 

Generally speaking, unless something is clear cut, like posting random insults all over the place, a friendly word is all that's needed. 

My personal opinion is to scrap the rating system completely.  Comments, I believe, are fine as they are.  No matter what you do, you'll never get rid of the "hug club" but at least there is scope for genuine feedback if that's what the artist wants.

Coppula eam se non posit acceptera jocularum.

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