I had a really bad experience with CP. They closed my account because my daughter used a coupon more than once, and I only found out she did it after my account was closed and I yelled around my house about it. All they had to do was ask me to give them the lousy $9.99 or whatever, and I would have, because she should not have done it. Instead they said "Your IP address and computer ID did it" This was the lovely Ratscloset person. I spend thousands, and I mean thousands of dollars on 3D content and the way they did it was nasty. I asked them how I could redownload my stuff and he said, "sorry, no access to disabled accounts". While I know sites have TOS, using a coupon is not the same as child porn and I can't lock up my PC. My 15-year-old thinks she can do whatever. Well, now Smith-Micro has just lost my business forever over something so stupid. Why they would want to lose a good customer over a $10.00 coupon and not try to work it out is beyond me.