Taran, I have no idea at all what caused that problem. Myself I've had to reinstall Poser 4 on more than one occasion for other still unexplained abnormalities and usually prevailed, though usually with a spot of difficulty before success. A lot of people made replies, some of which I hope may help you, but I want to comment on that obscured face thingy. In 1991 I had a jaw operation to repair TMJ (temporomandibular joint) malalignment. I had to sign a release so they could video tape the operation for training purposes. About six years later while walking in the hallway of the same hospital, two residents coming towards me suddenly did double takes, looked at each other, then eyeballed me peripherally as they walked by. After assuring that my fly wasn't open, I realized these two guys must have (just?) seen that video. What does this have to do with your problem? Not a whole lot, I guess. Good luck. Guess I could be glad I didn't have a johnsonectomy.