Hi,

Strange question - and one that displays how oblivious I am to certain aspects of computers - Ilona specified that she wanted an IM with the details on the items we ordered and the freebies we wanted - I only found an option for sitemail and used that - how do we send an IM to her from here? 

I know this should probably go into a forum entitled "Computer ABCs" but I'm wondering if I missed the IM reference or not.