Fri, Nov 29, 4:45 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Download Pending?


Acadia ( ) posted Fri, 29 February 2008 at 7:46 AM · edited Wed, 31 July 2024 at 6:56 AM

I just made a purchase using PayPal, which I've done many times in the past but today my downloads are pending.

I've just recently changed my PayPal account because earlier this month someone managed to hack into my original one and attempt to make some fraudulant purchases (not here).  So as a precaution because that account was compromised I created a brand new PayPal account. This purchase in the RO marketplace is my first purchase using that new PayPal account.

Is that why my download is pending?

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



GinaH ( ) posted Fri, 29 February 2008 at 11:48 AM

Your last order is showing as unpaid because it went through as an eCheck on PayPal, once it clears (expected clear date on PayPal is March 10) your order will be marked paid.

Gina Harris
MarketPlace Admin


Acadia ( ) posted Fri, 29 February 2008 at 11:53 AM

An eCheck? Never heard of that.  It's tied to my bank account just like the other paypal account was, so it should have automatically been withdrawn from my bank like before.

I'll have to check with PayPal about this.  This whole fraud thing has been a complete nuisance and inconvenience and I'm so not happy with PayPal!

Thanks :)

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



Acadia ( ) posted Wed, 05 March 2008 at 1:05 PM

Quote - Your last order is showing as unpaid because it went through as an eCheck on PayPal, once it clears (expected clear date on PayPal is March 10) your order will be marked paid.

Any further word on this order? The funds came out of my bank account on March 3.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



GinaH ( ) posted Wed, 05 March 2008 at 1:59 PM

I just checked and it's still uncleared, I'll continue to watch it and as soon as it clear it will be marked paid.

Gina Harris
MarketPlace Admin


Acadia ( ) posted Mon, 10 March 2008 at 5:46 PM

Any word yet?

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



Acadia ( ) posted Mon, 10 March 2008 at 8:24 PM

I just got notification that the order has cleared and I have now downloaded the items.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi



GinaH ( ) posted Tue, 11 March 2008 at 2:04 PM

Awesome, glad you got them : )

Gina Harris
MarketPlace Admin


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.