I've sent an email asking them to check if it was uploaded.  Will wait to see what they say, but I suspect it didn't go through.  If it didn't, I'll try those other programs, etc.

Acadia, thank you VERY much for your help!  hugs  You're so kind. 

"You don't know what we can see
Why don't you tell your dreams to me
Fantasy will set you free." - Steppenwolf