igohigh opened this issue on Apr 15, 2008 ยท 42 posts
igohigh posted Tue, 15 April 2008 at 11:58 PM
Well, aside from wheatpenny being completely wrong, the issue is not that I can't access my purchases for I can, the issue is that I need to contact market support and when I clicked the 'Help' link in the market I got the notice that my account is banned.
The market and the forum are obviously two separate, yet joined, entities for otherwise I would not be able to make and download purchased since the ban. But since they ban people from the forum and NOT from making future purchases, the support for said future purchases must be handled, by law, the same as any other day - Support MUST be offered unless somewhere written that it will not. Business in the market place is just that 'business' and has its own rules, policies, warranties, and promise of Support. What goes on in the forums....well, that is another matter.
My whole issue started out and ended in the forum, not the market. As stated, I have never had any issue with their store, nor any other store for that matter.....well, there was one, tiny little place that took my money and never granted access to purchased product and that case did take me having to make a post elsewhere where said store owner was known to hang out at to get attention and eventually my money back (even if said store owner cursed and swore and called me a thief)