gagnonrich opened this issue on Apr 15, 2008 · 27 posts
gagnonrich posted Wed, 16 April 2008 at 4:25 PM
Quote - I'll stick with HP computers...
As Garee said, every PC maker has their share of good and bad stories and none of them seem to be particularly great anymore. I still remember the old days when Compaq was considered second to only IBM. Today, they're considered amongst the shoddiest brands on the market.
I've heard too many bad stories about HP's quality and their poor customer and technical support to buy from them. While most PC makers, including Dell, were only ranked by PC World as good for out of the box quality and support, HP only ranked fair. I also don't like that HP doesn't provide a real Windows disk, but only a restore disk. HP doesn't provide disks for the software that comes with the computer. If you don't make backup disks, HP will not provide that software if there is a hard drive crash out of warranty, forcing HP users to buy an overpriced drive through them instead of picking up a good cheap one on sale.
At least you've had a good experience with HP, but I know a lot more people that haven't.
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