bhoins opened this issue on Mar 15, 2008 · 11 posts
McGrandpa posted Sat, 26 April 2008 at 10:11 AM
Quote - The problem was the email that you used on Content Paradise is different from the one used on Renderosity which caused the issue of not being able to match up and know what account your CP purchases needed to be transferred to.
We had asked in the Front Page article about this to make sure your Renderosity account profile email address matched the one used at CP, and for your account this was not the case.
Please understand that we made this service available as a courtesy to our Renderosity members that purchased items from Content Paradise. From the terms of your Content Paradise purchases, you had only 30 days to redownload any of your purchases from the date of the CP and Renderosity split. We wanted to help all Content Paradise buyers out if possible by doing some special programming to allow us to transfer purchases but the emails needed to line up for security reasons and for the ability to transfer the purchases.
If you can please email me from the Renderosity email address you have registered with our site giving me the Content Paradise information and your Renderosity Username, then I'll be happy to try and get this worked out for you. (stacey@bondware.com )
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Stacey,
All Renderosity items I purchased at CP are now in my Renderosity Account. Transfer is Done.Thank you so much for your trouble, and your patience with me.
Best Regards,
Michael
My 66th Birthday PC Build (July 1, 2020) : named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.
McG.