Forum: MarketPlace Customers


Subject: Order Confirmation: Id 111395891 on Renderosity.com

idocatrudiaris opened this issue on May 01, 2008 · 10 posts


KristiS posted Thu, 01 May 2008 at 2:25 PM

The problem is not on our side. It is on PayPal's side. Your order is sitting there unpaid because for some reason your payment through paypal did not go through. I am very sorry that you are having trouble and please understand it has nothing to do with us. All you need to do is go into paypal, select the send money option and where it says "TO",  type in payments@renderosity.com.

After you do that, let me know so I can go in and mark your order as paid, then your downloads will be available immediately.


Kristi

Community Relations Specialist

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