Darboshanski opened this issue on May 28, 2008 · 52 posts
XENOPHONZ posted Wed, 28 May 2008 at 2:02 PM
I've been pretty loyal with HP for over a decade. Of course, they had that flap a couple of years ago about the woman who was then the chairwoman of HP's board of directors spying on other board members in order to find out who it was on the "team" that was opposing her. But I don't know that the scandal extended down to the level of affecting customer service issues. Probably not.
http://en.wikipedia.org/wiki/2006_HP_spying_scandal
Dell? I've never owned a Dell, or even used one extensively: so I can't speak to that. I've been happy enough with HP to stick with them -- although I can't say that I've used HP's customer service support often enough to evaluate it. I haven't had to........which to me is a recommendation in and of itself.