best bet is to check all of the files from import to computer right through to finished product. See wehre the info is lost and you have found the culprit program. Try opening the file directly in photoshop and check it there as well as checking if the camera's display screen will show the file information. 

How do you transfer the files from memory card to computer?

"In every colour, there's the light.
In every stone sleeps a crystal.
Remember the Shaman, when he used to say:
Man is the dream of the Dolphin"

Rich Meadows Photography