Acadia opened this issue on Feb 12, 2007 ยท 116 posts
scanmead posted Fri, 20 June 2008 at 3:21 PM
ookay. This is a Dell. My first. It's been restored to factory state 3 times in 3 months. First a Dell update hosed the boot cycle. Then there was an issue with their printer bloatware blocking Adobe registrations. Then the monitor went out. Of course calls to Dell support, always start out, "let's do a restore...", and the blinking monitor was diagnosed as a bad graphics card (NVidiaGForce 8600GT). Not. But with all the badly written software, shakey hardware, and wrong problem identification, I have to say everyone from the salesman to the middle-of-the-night 'tech support' guy in India, they've all tried very hard to get the machine running, and haven't charged me a cent for the calls or the replacement monitor. (22" flat panel that has spoiled me rotten.) The guy in India even went OT with me, and tried to explain what "babu" in Hindi means. I don't really trust the machine, and am scrimping money for a USB HD to back it up, but... I keep thinking of the first 2 years of my truck, when the onboard computer kept resetting itself to a 4-cylinder, when it had 6. The truck is 12 years old now, and running like a champ, despite the rocky start. Dell definitely has problems, but they seem to be trying to fix them, at least on the surface. Trouble is, this has really killed any desire to start any projects, knowing they may or may not be there the next time I boot up.