Mitzibear, if you use NoScript with FF, you need to 'allow' Renderosity, because the reply boxes are Java script. Test file downloaded and opened fine here. 1) Who is your ISP? Earthlink 2) What type of Service do you have (dial-up, dsl, cable, etc)? DSL 3) What OS do you run and what version and service packs? WinXP SP2 4) What software is used to Unzip the file? (version & service packs) Iceows 4.20 5) Do you use any type of download manager? No 6) What Anit-virus software are you running? PC-cillan 7) What is the file size stated on Bondware before downloading and what is the file size your computer has after downloading (but before trying to unzip)? Before 11.6MB/After 11.5MB 8) What browser do you use? Opera 9.21 and Firefox 3