Can you please clarify your statement of "since its opened"?
The RMP has been open for several years.  If you've been having troubles for that long, there is probably something else going on in your case, either separate issue, or in addition to the current troubles.  The situation under discussion in this thread has to do with a routing issue for some customers, involving packet loss, caused by something that happened on Monday June 23, 2008, during a server transition.