JeniferC opened this issue on Jun 26, 2008 ยท 198 posts
MKeyes posted Mon, 30 June 2008 at 11:23 AM
Yes I did write the vendor - this is the reply that I got...
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Mkeyes,
you need to redownload from RMP... the corruption of the file occured during your transfer so it is on your end the problem.. not the zip itself! It has sold over 500 items and none ever complained so you need to try again and watch over the download so the final zip file you get is what your download window states once it starts! Using GetRight might help to get the file right also...
I have no idea on what sort of connection you are but trust me when I say you need to redownload the file after deleting whatever you've got of the old one in your PC. It's the only way and a common glitch that can happen to anyone.. no need to panic! :)
Rena
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I will try again - to be on the fair side, because I really need this particular set for the book cover I'm working on. But if it doesn't work - then I'll contact the vendor once more, sending her to this thread.
Thanks Mitzibear!