Error here to correct...

"...I've messaged the merchant, supplied this forum link so she wouldn't think I was making this up - and requested if she could please supply a link from her personal saved file. I will let her know that it didn't work, as the believe copied and pasted error message shows..."

This makes it sound like she sent me her copy and IT didn't work! Wrongly worded, I haven't heard from her yet as to say if she will let me download her source, but if and when she does, I will let you know if that copy of it worked.