JeniferC opened this issue on Jun 26, 2008 · 198 posts
JeniferC posted Thu, 03 July 2008 at 1:18 PM
madmachine, your order downloads were reset.
maraich, yes the zip files were not corrupt until we updated the firmware on the NetGear router. No, you do not have to wait for a firmware release.
We are still working to resolve the issue. Several tests have been being run everyday for over a week. After six different tests today, we have determined that the problem lies in the core routers owned and operated at our co-location facility. Since this involves equipment that isn't ours, it's a holiday week-end, and their highest level technician is on vacation until Monday, the changes the co-lo needs to work on are scheduled for Monday.