I hear ya.. it's very easy to do, and you can tell when people are posting, but also having real life issues.

FWIW, after I saw Uli's post here, I fired off an email to Poser's dev team, so they also had a head's up when they get in tomorrow that something is amiss somewhere.

Believe me, I went nuts when I did my last Lightwave upgrade, especially since my ONLYphone I had available was my cell phone, and it was on a short charger cord while I was trying to deal with being on hold for 20 minutes each time! LOL!

Course that's nothing compared with my HP "customer service" (and I use the term loosely) last year.

I HATE outsourced technical support with troubleshooting flow chart books, with no actual clue.

Way too many people take way too many things way too seriously.