Forum: MarketPlace Customers


Subject: PayPal order withheld?

Crystal46 opened this issue on Jul 19, 2008 · 7 posts


JeniferC posted Sun, 20 July 2008 at 9:49 PM

PayPal's system has been really slow since yesterday.  I've had to manually mark some orders paid, since we haven't been getting the paid notices from PayPal in a timely manner.  I tried to look up your payment, but could not find it by email or by amount of your order. 

Please send your PayPal payment transaction ID to store@renderosity.com, so we can verify your payment.  Once it is verified, we can mark your order paid.