Yeah, it's a bug.  I don't think they can do anything about your lost image upload.  I think you have to wait for 24 hours to try again.

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi