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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order # 111448314

mihoshi1de opened this issue on Aug 20, 2008 · 4 posts
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mihoshi1de ( ) posted Wed, 20 August 2008 at 4:20 PM · edited Thu, 28 November 2024 at 4:52 PM

Hello,

could you kindly cancel that order and restore my store credit, please. Somehow, Paypal and I aren't working out today and I want to order anew so I can pay with Paypal directly after purchase (that works a lot better) . Thanks in advance. :)

KristiS ( ) posted Wed, 20 August 2008 at 4:48 PM · edited Wed, 20 August 2008 at 4:52 PM

    Hello, > I'm sorry there is no way for me to go back  in and restore your instore credit on an unpaid order.

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

After you do this, please let us know so we can verify your payment and then manually go in and mark your order as paid.

 

 

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

mihoshi1de ( ) posted Tue, 26 August 2008 at 5:11 AM

Hello,

the order is paid now. Can you make my downloads available for me?

KristiS ( ) posted Tue, 26 August 2008 at 9:56 AM

Hello,

 

I was able to verify your Paypal payment and mark your order as paid. Your downloads are available to you now.

 

Thank you,

Kristi

Renderosity Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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