Forum: MarketPlace Customers


Subject: Please reset Order#: 111449729

robk64 opened this issue on Aug 22, 2008 · 3 posts


robk64 posted Fri, 22 August 2008 at 7:39 PM

Thanks for the reset.  Unfortunately, when I clicked on the link for the file, something called account.php.html downloaded instead, and another subsequent attempt resulted in the "exceeded the maximum downloads" message.  Now I'm back to where I was earlier.  Sorry.

I don't have any download acceleration software installed, so I'm not sure what the problem is.  I've purchased from your site before, and have had pretty good success.  

I've tried in both Firefox and Safari, the latter having less luck.  If possible, can we try this again?

Thanks,

Rob K.