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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

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Subject: Possible Credit?


-Wolfie- ( ) posted Thu, 28 August 2008 at 4:58 PM · edited Wed, 26 February 2025 at 11:20 PM

Ok, I normally don't mind when I buy something, and then the next day it goes on sale.. but this time I am a little miffed.  LOL!

I took advantage of the 20% off coupon this morning, and purchased a few items, along with Body Language SuperCombo 1-5 for V4-A4-V3-A3-SP3 for $35.00 - then 20% of course.. (so $28 after the coupon)   And now I find that it is the new 'Sizzling Deal for 50% off' right after the coupon deal.

Can I please be credited for the difference (approx $10 is my on the fly math is correct)?  Otherwise I will just ask for a refund, and then repurchase it at the better price.

Thanks!
~Wolfie~

Helping everyone is the most rewarding failure you'll ever experience.
    - Ray Augé (~Wolfie~'s hubby)

Anything is more stable than Windows . . .
--- Even a relationship based purely on sex!

    - Pam Augé (~Wolfie~)

No meat was harmed during the making of this TV dinner.
    - Pam Augé (~Wolfie~)



Debbie M. ( ) posted Thu, 28 August 2008 at 5:07 PM

Hi Wolfie,

Products go on sale all hours of each day, and there isn't a way for us to control when anyone purchases an item.  As stated on the front page article, the discounts are only valid at the time of checkout.  A refund would not be issued based on the fact that the item is now on sale.

Sorry that you missed this item being on sale, but we cannot issue credits on previous purchases everytime an item goes on sale.

Thank you for your support!

Debbie M.


-Wolfie- ( ) posted Thu, 28 August 2008 at 5:08 PM

Ok, thanks for letting me know.. I'll have to contact her for a refund then...

~Wolfie~

Helping everyone is the most rewarding failure you'll ever experience.
    - Ray Augé (~Wolfie~'s hubby)

Anything is more stable than Windows . . .
--- Even a relationship based purely on sex!

    - Pam Augé (~Wolfie~)

No meat was harmed during the making of this TV dinner.
    - Pam Augé (~Wolfie~)



Debbie M. ( ) posted Thu, 28 August 2008 at 5:11 PM

The vendor cannot approve the refund based on this reason.

Debbie M.


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