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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

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Subject: Please reset my download

adelightfuldeb opened this issue on Sep 18, 2008 · 6 posts
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adelightfuldeb ( ) posted Thu, 18 September 2008 at 5:22 PM · edited Thu, 27 February 2025 at 3:16 AM

A friend purchased Ryxa by Forbidden Whispers for me the other day. Being on dial up I have had problems getting it downloaded and it is now locked. Please reset so I may attempt to
get this item. I apologize for any inconvenience.

adelightfuldeb

KristiS ( ) posted Fri, 19 September 2008 at 11:04 AM

I am not seeing that item on your account at all. Can you find out the order # so I can make sure it is set as a gift to you?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

adelightfuldeb ( ) posted Fri, 19 September 2008 at 11:47 AM

Hi Kristi and thanks for looking into this for me. The order # is 111461672 and the gift is from sea80.

Deb

KristiS ( ) posted Fri, 19 September 2008 at 12:25 PM

Thank you for giving me the order #. I have reset the download for you now.

Please disable any download accelerator/manager you may have running as they do not work with our system.

Please let us know if you need further assistance.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

adelightfuldeb ( ) posted Fri, 19 September 2008 at 12:32 PM

Thanks Kristi! Its a problem with my dial up service I'm sure as I've been getting booted about every 20 minutes today so I think I'll wait till tomorrow to try it again...lol

I don't use any kind of accelerator as those mess up my graphics display and I gotta see the art..thats what  makes my heart smile every day...seeing the art.

Thanks again for your help.

Deb

KristiS ( ) posted Fri, 19 September 2008 at 1:22 PM

You are very welcome : )

Have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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